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Children Youth and Families Department
CYFD COVID-19 Updates and Resources
The following information, resources, and updates are listed to direct you to child welfare, juvenile justice, childcare, and behavioral health needs for children and youth related needs you may experience during the COVID-19 public health crisis.
Major Changes as a Result of the Coronavirus
Children’s Behavioral Healthcare Services
Youth Support Services and Active Therapy services are suspending group therapy services.
High fidelity wraparound, family and youth peer-to-peer services, and transitions supportive housing services will be provided remotely via phone or videoconference.
All other children’s behavioral healthcare services will continue.
Domestic Violence Services
We will continue to support domestic violence shelters during this period. Shelters will work to not turn community members away.
We will be providing hotel vouchers for Domestic Violence shelters who need to provide alternative accommodations due to Covid-19.
Youth Homelessness Services
We will continue to be available by phone and video conference to support our youth homelessness providers. We will be providing additional funding and/or assistance in obtaining food or necessary supplies for shelters as needed.
Statewide Central Intake:
Intake staff will continue to accept reports of child abuse and neglect 24/7. Report suspected child abuse by calling #SAFE or 1-855-333-SAFE (7233).
Investigation of child abuse and neglect:
Casework staff will respond to reports of abuse and neglect and will initiate the reports in person and will continue to follow up in person as appropriate.
If staff are having difficulty meeting with children and families they may request an appointment in the home. Staff will contact community partners or collateral sources by phone. Staff will be following best practices including social distancing during these appointments.
Child Welfare (CW) staff will continue to provide services for families that meet criteria for in-home services. Services are provided in the home by appointment. CW will coordinate services needed by appointment or by phone with community providers. Staff will be following best practices , including social distancing, during these appointments.
Case management for foster children in CYFD custody:
Staff will continue to coordinate all services needed for children in foster care. Child Welfare staff will meet with children by way of video chat or in person when absolutely necessary.
Out-of-state visits to children by New Mexico CYFD staff has been suspended. We are arranging supervision by staff in the receiving state and are conducting video visits with these children. Visitation with children and their parents will be by video or telephone only until at least April 26 per an order by the New Mexico Supreme Court. Staffings and multi-disciplinary team or team treatment team meetings will take place by phone or video call. Staff and attorneys will continue to attend court as required by phone or video.
Staff will continue to provide placement services to prospective and/ or current foster parents. Home visits will take place via video chat or in person when absolutely necessary. Home studies and home visits will take place in the home of prospective foster parents in home by appointment. Social distancing and other best practices will be followed. Training will take place via remote-learning or one on one.
Case management for young adults ( over 18 years of age) will take place in the community or home of the youth by appointment. Transition specialists will continue to support young people in person or by phone.
Calls to the constituent specialists for constituent reports will continue to take place by phone.
Interstate Compact for Placement will occur for the sending or receiving states.
Background checks will continue to be processed.
Adoption services will take place by phone. Contract compliance monitoring will take place by phone or email.
Child Placement Agency staff will conduct support and technical assistance by phone or email.
Payments for providers and foster parents will continue as scheduled
Central office will be open remotely with a skeleton crew that includes the receptionist and leadership staff.
Juvenile Justice Facilities
We will continue to provide the following services utilizing best practices (social distancing when feasible, enhanced cleanings and hygiene, etc.):
- Phone and video visits
- Transports for court hearings
- Educational services for clients (on site)
- Medical services both on site and in the community for specialized appointments or emergency services
- Behavioral health services (telephonic/video visits)
- Psychiatry services
In-person visitation at our state run facilities is suspended until further notice.
- Alternatively, we are offering frequent phone and video visits
Juvenile Probation & Community Probation
We will continue to have office check-ins that are scheduled including our preliminary inquiries and attendance at court hearings.
We will eliminate regular office check-ins and will be moving all visits to the community.
We will remain in contact with families and make sure they are connected to appropriate services. We will assist with community events involving youth that are not able to attend school including assisting with food distribution to children, families, and seniors.
Information regarding ongoing food delivery efforts to food-insecure New Mexicans during the pandemic.
ALBUQUERQUE — The State of New Mexico Children, Youth and Families Department, Human Services Department and the Church of Jesus Christ of Latter-Day Saints (LDS) are working together in a public-private partnership to feed more than 3,000 New Mexicans who are food...
SANTA FE – New Mexico’s Children, Youth & Families Department is making sure that young people who reach their 18th birthday during the COVID-19 pandemic can continue receiving seamless support from the agency for as long as the public health crisis continues....
CYFD Increases Financial Support to Children and Youth in Foster Care as Pandemic “Stay at Home” Orders Continue
SANTA FE – New Mexico’s Children, Youth & Families Department has authorized additional monetary support to go to each child in foster care for the duration of the “stay at home” orders. An additional $175 per month is being added to every foster care maintenance...
SANTA FE – State government agencies have delivered more than 5.4 million meals to children and youth, more than 293,000 meals to seniors and, separately, more than 400,000 pounds of food items to those communities most in need throughout New Mexico since the start of...
New Mexico Supreme Court Suspends In-Person CYFD Family Visits for 30 Days in Response To COVID-19 Outbreak
Read the entire New Mexico Supreme Court’s order here SANTA FE -- The Children, Youth & Families Department announced Friday that it will begin facilitating court-ordered family visits for children who are in foster care through video and telephone conferencing....
SANTA FE – New Mexico public education will shift to a learn-at-home model as schools remain closed for the rest of the academic year, Gov. Michelle Lujan Grisham and state education and child care officials announced Friday. The decision is part of a two-pronged plan...
SANTA FE — The State’s Children, Youth and Families Department (CYFD), in an advanced precautionary step, will conduct more of its visits for youth via phone or video, the Department said Friday. The move was enacted immediately. “While we know of no increased danger...