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Aging and Long-Term Services Department

Are you a senior or disabled adult that does not have access to groceries?

If you are a senior or disabled adult and cannot access groceries, please call 1-800-432-2080. Leave a message with your name, telephone number, and the city/town you reside in. We will be in contact with you within 2 hours of your call if not sooner.

Call 1-800-432-2080

Many grocery stores around the state are opening early for seniors. Grocery stores may change these hours for seniors. We recommend calling your preferred grocer to confirm senior-shopping hours.

Please find those hours below:

Smith’s locations – throughout New Mexico – Opening early on Mondays, Wednesdays and Fridays, from 7:00 AM to 8:00 AM, for 60 years of age and older, including waiving pick up fees for seniors.

Walmart locations – throughout New Mexico – Beginning on March 24 through April 28, Tuesdays (only) stores will open one hour early, for those 60 years of age or older.

Target locations – throughout New Mexico – Wednesdays (only) stores will open one hour early, for those individuals who are elderly or have underlying health conditions.

Farmers Country Market – Roswell and Portales — Opening early, from 6:00 AM to 8:00 AM every day (except Sundays for Roswell locations), for seniors ages 60 years of age and older.

La Tienda Thriftway – Carlsbad – Opening early, from 8:00 AM to 9:00 AM every day, for seniors.

Fenn’s Country Market – Artesia – Tuesdays, Wednesdays and Thursdays (only), opening from 6:00 AM to 8:00 AM, for seniors.

John Brooks Supermarkets – various locations throughout New Mexico – varies by store, but many including Albuquerque Candelaria location and Santa Fe market to open early on Sundays to serve seniors. Call your local market for details.

Dollar General – various New Mexico locations — Opening one hour early every day, for seniors.

Whole Foods locations – throughout New Mexico – Opening one hour early every day, for those 60 years of age and older.

Albertson’s and Safeway Markets – throughout New Mexico – Tuesdays and Thursdays (only), opening from 7:00 AM to 9:00 AM, for seniors and at-risk populations.

Big Lots – throughout New Mexico – Reserving first hour of every day for seniors and those most vulnerable to COVID-19 virus.


Major Changes as a Result of the Coronavirus

Adult Protective Services will continue to provide services that will include investigation of reports of abuse, neglect and/or exploitation on vulnerable adults for the most critical cases. Our 123 trained social workers will telecommute in order to take and respond to reports Monday through Friday 7:30AM-5: 30PM with an after hours staff available when our main offices are closed. Aps Central intake will rotate between 3 to 5 people at a time. The case investigators will leave from home to conduct investigations and are able to complete other casework from home.

Adult and Disability Resource Center will continue to staff a call center to assist elders, persons with disabilities and caregivers to find services and resources to help them live well and independently. A majority of staff will staff the call center from home and 3-5 staff will rotate in the resource center 3 to 5 at a time. Staff at home will be making call backs within 2 hours to all who have called and following up 7 days a week.

Aging Network will continue to provide Home Delivered Meals to clients who are homebound and unable to prepare their own meals and have no caregiver at home to prepare meals for them. Meals for pick up will be provided at certain sites. Please call your local Senior Center OR 1-800-432-2080 with any questions. 5 AND staff will be available to telecommute to assist providers in service delivery and processing orders for payment

The Long Term Care Ombudsman: program will continue to respond to critical complaints telephonically and digitally to support to clients who are in nursing homes and assisted living facilities, to provide support in advocating for client rights, investigating complaints, helping to resolve concerns, and ensuring clients receive quality care they deserve.

Our Admin Services staff will have 3 to 5 staff in the office to maintain human resources payroll and process bills, the rest of the administrative staff will telecommute from home.